Mystery Shopping Report Sample

It is an essential part of the process so people can understand the way their service makes people feel.

Mystery shopping report sample. A mystery shopper report is how you feed back your experience. Here we ll share 35 sample mystery shopping survey questions and explain the most brand appropriate and cost effective way to tackle these surveys. Become a better mystery shopper with these tips. If you receive a.

The goal is to end up with a play by play account from arrival to departure. This is where things can get difficult if you are underprepared with your paperwork and your organisation. Some yield customer experience insights that are reliable useful and ultimately very profitable. Below are a few examples of a mystery shop report.

Top ten shopper mistakes. Understanding this helps retailers. Not all mystery shopping programs are created equal. There were 25 yes and no questions to answer and the description of what happened.

And how it affects the potential for making more money. Iauditor the world s 1 mobile retail inspection app can help you replace paper based questionnaires and forms with a digital checklist app. Capture feedback in real time with the use of your mobile device or tablet with iauditor you can. A seelevel hx mystery shopping report sample can be seen below.

Other programs fail to deliver on all three. 35 sample mystery shopping survey questions for retail brands. Here is a mystery shopping sample report i did for a restaurant in texas in 2009. Great report good grade opportunity for more or better paying shops.

Mystery shopping report writing tips to help you submit a more accurate and complete report. You need the right people shopping your stores. If you re a restaurant bank qsr home improvement retailer clothing retailer car dealership manufacturer real estate conglomerate or any organization looking to have quality photographs added to your mystery shopping reports contact us today. Mystery shopping report pdf samples will really help you to understand what is required.

It was asked to give 4 points for each yes question and 0 points for each no. Kevin leifer august 10 2016. A mystery shopper report example. You must comment on any questions that you answered no to.

To get the results you want out of your mystery shopping program you need to know which questions to ask and the best way to ask them. Sample mystery shopping report summaries narrative the following are examples of descriptive and objective summaries from well written mystery shopping reports. These are meant to be used as a guide feel free to put your own spin on them. Mystery shopper checklist app.

When in doubt look at the format on the sample and use it as a guide.